SBS managed services clients are billed on monthly basis, via statements, with predetermined pricing, one month in advance of services provided. Additional project and other services will be included on the following months statement, and standard non-managed client terms will apply to those charges.

SBS standard terms for established non-managed services clients are net 30. Payment s not received within 30 days of services performed will be considered past due and in default of the agreed terms of payment. SBS reserves the right to change the terms of payment at their discretion, for any client in default. SBS may at any time, due to default on payment terms, adjust the due dates of any monies owed SBS, adjust the future terms of payment, and terminate current and future services.

SBS is under no obligation to perform services or provide deliverables for any client in default of payment terms. SBS reserves the right to apply and collect fees and interest to the maximum allowed by laws of the state in which services are performed.

Clients must address concerns about charges or balances prior to default. Any charges or balances in dispute, prior to default will not affect client default status, while those disputes are being investigated and resolved. Parts, hardware, software, and any tangible items, or liquid assets, preapproved via proposal or estimate are not eligible for dispute, and are subject to the manufacturer’s warranty and return policies, unless otherwise specified in writing by SBS.